FAQ

Shipping

 

  • Depending on where you are located 5 – 25 business days are estimated from date of order to recieval.

 

Case designs

 

  • As is outlined on each product page your beautiful case is handmade and one of a kind! They are designed and modelled based on this case you've selected, and since I'm using a mix of shells etc. that I have found myself as well as artificial shells, the design will be almost exactly what you see listed yet could be slightly different eg. variations in shell colour, size and shape This makes your case completely unique, and entirely yours!
  •  We urge you to keep in mind that the Argo phone case was designed for its aesthetic appeal rather than its shock-proof capabilities. It is crafted with delicate and dainty shells/pendants and should be treated accordingly. I like to think of your new case as a little piece of art that you are carrying around with you at all times!

 

Returns + Refunds Policy 

 

  • A photo of each case is taken before they are shipped ensuring they were not made faulty! In the event your case is damaged on its travels from me to you, I require a photo sent to me on the date of receival for a refund or replacement to be processed. No other refunds or replacements can be given!  ( Your cases are made up of shells and dainty pendants so as you could expect they are quite delicate! I design my cases for their aesthetic rather then their super shock proof ability! )
  •  Please triple check you have selected your correct case size as refunds and replacements are unable to be given to cases that have already been shipped and made as each case is made upon order and can not be resold! ( No cancellation policy )
  • 'No change-of-mind refunds on sale items'
  • If it can be seen your package was delivered successfully via the postal service but you have not received your package we are unable to provide refunds or replacements and recommend contacting your local shipping agent.
  •  To clean your case we advise wiping over your case gently with water and a cotton pad!
  • Free returns only apply if your case arrives damaged or faulty.
  • Business hours ( 8am - 4pm Monday - Friday )